RFPProfessional ServicesOpen

REQUEST FOR PROPOSAL (RFP) FOR THE INDEPENDENT CLIENT SATISFACTION SURVEY

South African Civil Aviation Authority · Gauteng

Tender details

ReferenceRFP/SB/073/INDEPENDENT-CUSTOMER-SATISFACTORYSURVE
BuyerSouth African Civil Aviation Authority
TypeNational Gov.
ProvinceGauteng
AddressIkhaya Lokundiza, Byls Bridge Office Park, Doornkloof, Centurion, 0157
Published18 Sep 2026
Closes28 Sep 2026, 11:00
SubmitPhysical delivery of a sealed bid
Validity60 days after closing

8 days left

Submission deadline: 28 Sep 2026, 11:00

About this tender

SACAA seeks a research company to conduct an independent client satisfaction survey measuring the Customer Satisfaction Index through mixed-methods approach (online surveys, interviews, focus groups) with deliverables including methodology, final report, and management training workshop.

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Tender description

REQUEST FOR PROPOSAL (RFP) FOR THE INDEPENDENT CLIENT SATISFACTION SURVEY

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