The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Tender details
About this tender
SASSA seeks a service provider for cloud-based omnichannel contact centre platform and operations services for three years.
Requirements to bid
What you need to qualify for this tender
Requirements not yet verified. The CIDB grade, BBBEE level, CSD, tax and briefing requirements are in the tender document below — always confirm them there before bidding.
Tender description
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Special conditions
Refer to Terms of Reference , Paragraph 17.1
Tender documents (1)
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