RFQIT Services & SoftwareOpen

Appointment Of A Service Provider For Provision Of Ai-Powered Minute-Taking Software, Licenses, Support, And Secure Tenancy Management For A Period Of Thirty-S…

Reference: RFQ2576

Mine Health and Safety Council · Gauteng

Tender details

BuyerMine Health and Safety Council
TypeNational Gov.
ProvinceGauteng
Published3 Sep 2026
Closes9 Sep 2026, 13:00

5 days left

Submission deadline: 9 Sep 2026, 13:00

About this tender

RFQ2576: Mine Health and Safety Council seeks a service provider to supply AI-powered minute-taking software with licenses for 35+ users, secure tenancy management, POPIA-compliant data processing, and technical support for 36 months.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationRequired
Tax ClearanceRequired
Compulsory BriefingNo
Also required
  • POPIA compliance with signed Data Processing Agreement (DPA)
  • South African data residency capability
  • Legal binding commitment: all data processed/stored within MHSC tenant or on-premise only, no external AI model sharing
  • AI models either deployed on-premise or in dedicated isolated tenant with no data commingling
  • Prohibition on using MHSC data for vendor model training
  • Native integration with Microsoft Teams and Zoom
  • Real-time transcription with ≥95% accuracy
  • Speaker identification and automated summarisation features
  • Role-Based Access Control (RBAC) and SSO/SAML/OIDC support
  • 99.5% system uptime SLA
  • Office hours technical support (Mon-Fri 08h00-17h00)
  • Training delivery for 4 MHSC ICT staff within 3 months
  • Deployment and go-live within 4 weeks of contract commencement

Tender description

APPOINTMENT OF A SERVICE PROVIDER FOR PROVISION OF AI-POWERED MINUTE-TAKING SOFTWARE, LICENSES, SUPPORT, AND SECURE TENANCY MANAGEMENT FOR A PERIOD OF THIRTY-SIX (36) MONTHS.

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