Licensing, Hosting, Maintenance
Ref RAF 2026 00049
Closed, award not yet published
This tender closed on 14 Sep 2026. The winner will appear here once Road Accident Fund publishes the award.
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What the work is
The bid pack is a scanned paper document, so we could not read the scope from it. Everything we do have on this tender is below, and the pack itself is yours to download.
About this tender
RAF seeks a service provider to license, host, maintain, support and enhance Telviva telephony, QueueMetrics reporting, call recording, NICE WFM and CallBI speech analytics solutions for 36 months.
8 checks on this tender
6 GOOD · 2 NOT FOUND
6 good, 2 not foundCan you enter
No. This tender has closed
Bids are no longer accepted. What follows still describes this buyer and what this work goes for.
The work
RAF seeks a service provider to license, host, maintain, support and enhance Telviva telephony, QueueMetrics reporting, call recording, NICE WFM and CallBI speech analytics solutions for 36 months.
Getting paid
Looked for, not found
We have no award timing for Road Accident Fund in this category, and only municipalities report creditor ageing to Treasury.
Requirements to bid
What you need to qualify for this tender
We read the bid document and identified 0 mandatory requirements for this tender.
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Check what you qualify for, freeTender description
APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS
Tender documents (1)
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