Appointment Of A Service Provider For The Licensing, Hosting, Maintenance,
Reference: RAF 2026 00049
Tender details
About this tender
RAF seeks a service provider to license, host, maintain, support and enhance Telviva telephony, QueueMetrics reporting, call recording, NICE WFM and CallBI speech analytics solutions for 36 months.
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Tender description
APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS
Tender documents (1)
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