The Road Accident Fund (RAF) wishes to appoint a suitable service provider to provide Security Guarding Services at the RAF Kimberley Customer Service Centre f…
Reference: PR10117878
Tender details
5 days left
Submission deadline: 9 Sep 2026, 14:00
About this tender
RAF seeks a Security Guarding Service Provider for its Kimberley Customer Service Centre for up to 6 months, with comprehensive requirements for physical security, document handling, data protection, cybersecurity standards, and compliance with POPIA.
Requirements to bid
What you need to qualify for this tender
- • Physical security measures including controlled access, surveillance cameras, 24/7 monitoring
- • Secure document handling and transportation protocols with lockable containers
- • Secure storage in lockable cabinets with access control for authorised personnel only
- • Fire suppression system and carbon dioxide fire extinguishers
- • Document retrieval protocols with identity verification and secure transport
- • Detailed record-keeping of all document storage, access, and retrieval activities
- • Access monitoring and control procedures with need-to-know basis permissions
- • Network security for digital systems: firewalls, intrusion detection, encryption
- • Data protection compliance with POPIA (Protection of Personal Information Act, 4 of 2013)
- • Cybersecurity standards including malware, phishing, and unauthorised access protection
- • Encryption for data in transit and at rest complying with industry standards
- • Regular system updates and security patches
- • Documented incident response plan for data breaches
- • Timely incident and data breach reporting to RAF
- • Vetting and screening of company directors and resources by RAF
- • Subcontractor compliance with same data protection and cybersecurity standards
- • Cooperation with RAF audits and compliance assessments
Tender description
The Road Accident Fund (RAF) wishes to appoint a suitable service provider to provide Security Guarding Services at the RAF Kimberley Customer Service Centre for a period not exceeding six (6) months.
Tender documents (1)
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