Vehicle Repairs Estimation Service System (VRESS) Support – g-FleeT, 3 years

g-FleeT Management, an entity of the Department of Roads and Transport, requires a combined vehicle repair estimation system integrating mechanical and panel-beating disciplines. The service provider must supply a Vehicle Repairs Estimation Service System (VRESS) with full implementation, OEM data integration, software licensing, cloud infrastructure, custom development, maintenance, training, and support over a three-year period. The system must handle the complete vehicle damage lifecycle: mechanical diagnostics (engine, transmission, brakes, electrical), panel beating (body structure, paint, frame straightening), and advanced driver-assistance systems (ADAS) calibration. Key system functions include accurate repair estimation with real-time OEM data access, integration with g-FleeT's existing systems, real-time notifications, user-friendly technician interfaces, predictive maintenance analytics, repair guidance with diagnostic steps and labour times, service history tracking, industry standard compliance, inventory management, supplier integration for real-time pricing and parts availability, and ADAS recalibration support. The provider must deliver comprehensive training (six group sessions over 36 months) via accredited institutions or internal trainers, establish or confirm an existing call centre, provide high-availability cloud hosting with automated backups and premium SLA response times, and deliver continuous agile development of new modules and custom reporting. The contract runs three years from award, with pricing covering one-time implementation, annual licensing and OEM data integration fees, monthly cloud infrastructure costs, ad-hoc custom development, and annual training and support services.