RFQOtherOpen

RFQ2026-27-30 WhatsApp Business API Solution

The South African Qualifications Authority (SAQA) · Gauteng

Tender details

BuyerThe South African Qualifications Authority (SAQA)
TypeNational Gov.
ProvinceGauteng
Published23 Jul 2026
Closes31 Jul 2026, 13:00

4 days left

Submission deadline: 31 Jul 2026, 13:00

About this tender

SAQA seeks a qualified service provider to implement and support a WhatsApp Business API-based AI omnichannel communication platform with integration to Microsoft Azure and internal systems, requiring 12 months of service with specific SLAs.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationRequired
Tax ClearanceNot stated
Compulsory BriefingNo
Also required
  • B-BBEE Certificate or Sworn Affidavit (with SANAS logo visible)
  • SBD 4 form (completed, signed)
  • SBD 6.1 form (completed, signed)
  • CSD report from National Treasury
  • Compliance with POPIA
  • Compliance with Government ICT standards
  • Microsoft Azure implementation capability
  • AI/NLP chatbot development experience
  • WhatsApp Business API implementation experience

Tender description

Provision of a WhatsApp AI-enabled omnichannel communication platform for SAQA, including implementation, integration, and support services

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