RFQIT Services & SoftwareOpen

Cloud-Based Information Technology Service Management (Itsm)

Reference: RFQ 219090

Commission for Conciliation Mediation & Arbitration · Gauteng

Tender details

BuyerCommission for Conciliation Mediation & Arbitration
TypeNational Gov.
ProvinceGauteng
Published15 Jul 2026
Closes24 Jul 2026, 12:00

3 days left

Submission deadline: 24 Jul 2026, 12:00

About this tender

CCMA requests proposals for cloud-based ITIL-aligned IT Service Management (ITSM) solution as SaaS platform for 24 months; evaluation via mandatory requirements, technical functionality (min 75/100 threshold), and 80/20 price/preference points system.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationNot stated
Tax ClearanceNot stated
Compulsory BriefingNo
Experience5+ years required
Also required
  • Proof of ITIL-certified software solution product
  • Proof of ownership (CIPC documentation, owner ID documents)
  • Proof of medical certificate confirming disability of owner(s) for preferential points
  • Contactable traceable reference letters from clients (minimum 1 company within last 10 years)
  • CV of ITSM Consultant with minimum 5 years continuous experience in cloud-based ITSM solutions
  • Quotation on official letterhead with total fixed amount including all applicable taxes
  • SBD4 Bidder's Disclosure form
  • SBD 6.1 Preference Points Claim Form
  • POPIA consent form
  • Detailed pricing schedule with per-component breakdown

Tender description

CLOUD-BASED INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM)

Get alerts like this

We email you only the tenders your business qualifies for, matched to your CIDB grade, BBBEE level, and certifications.

Start free →

No credit card · Takes 2 minutes

Source: National Treasury eTenders