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Provision of an Inmate Communication System to the Department of Correctional Services for a period of fifteen (15) years (Contract Reviewable for every five (…

Reference: HO3/2026

Correctional Services · Gauteng

Tender details

BuyerCorrectional Services
TypeNational Gov.
ProvinceGauteng
Published21 Aug 2026
Closes14 Sep 2026, 13:00

About this tender

Department of Correctional Services seeks bids for provision of an Inmate Communication System (ICS) for 15 years with 5-year contract reviews; bidders must hold valid ICASA I-ECNS/I-ECS licence, provide two reference letters from past telephone system installations, and submit via sealed envelopes by 14 September 2026.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationRequired
Tax ClearanceRequired
Compulsory BriefingNo
Experience5+ years required
Also required
  • Valid Individual Electronic Communications Network Service (I-ECNS) licence and/or Individual Electronic Communication Services (I-ECS) issued by ICASA
  • Minimum two (2) signed reference letters from previous/current clients where bidder installed and maintained a telephone system in past five (5) years
  • Implementation plan of the project
  • Service Level Agreement (SLA) outlining service standards, performance measures, reporting requirements and support arrangements
  • Company profile including track record, location, completed projects, technical personnel
  • Bidder's proposed methodology and roll out plan
  • Certified copies of Identity Documents of Directors/Members/Shareholders
  • Authorized signatory letter
  • Completed and signed pricing schedule with Rate Cards

Tender description

Provision of an Inmate Communication System to the Department of Correctional Services for a period of fifteen (15) years (Contract Reviewable for every five (5) years.

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