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The Appointment Of A Service Provider For The Provision Of Hosted Telephony (With Contact Centre) And Wan Solution

Reference: CSOS004-2026

Community Schemes Ombud Service

Tender details

BuyerCommunity Schemes Ombud Service
TypeNational Gov.
Published20 Aug 2026
Closes16 Sep 2026, 14:00

About this tender

RFP for appointment of service provider to supply hosted telephony (with contact centre) and SD-WAN solution for CSOS for 3 years; non-compulsory briefing; CSD registration and tax compliance mandatory.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationRequired
Tax ClearanceRequired
Compulsory BriefingNo
Also required
  • CSD registration compulsory and must be maintained for duration of contract
  • Tax compliance status (TCS) PIN from SARS required or CSD number if TCS unavailable
  • For consortia/joint ventures/sub-contractors: each party must submit separate TCS certificate/PIN/CSD number
  • Bidder must not be person in service of state or have directors/members in service of state
  • BBBEE status level verification certificate or sworn affidavit required (detailed CSD report reflecting EME or QSE 51% or more black ownership required for preference points for specific goals)

Tender description

THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF HOSTED TELEPHONY (WITH CONTACT CENTRE) AND WAN SOLUTION FOR A PERIOD OF THREE YEARS.

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