RFPProfessional ServicesOpen

Cross-Functional Services Supplier for Service Delivery Coordination (7.5 years) – Eskom

Ref E3667CXMWP

ESKOM · Gauteng

Tender details

ReferenceE3667CXMWP
BuyerESKOM
TypeSOE
ProvinceGauteng
Address01 Maxwell Drive, Sunninghill, Sandton, 2109
Published9 Oct 2026
Closes9 Nov 2026, 11:00
Briefing16 Oct 2026Optional
Venuehttps://teams.microsoft.com/meet/3883375704007260?p=zsXYQSKwORzUF2DE2v
SubmitOnline, through the eTenders portal
Validity365 days after closing

What the work is

Read the full scope

Eskom requires a Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers over a contract period of seven years and six months. The supplier will act as a coordinator and integrator, managing service delivery from various third-party providers on behalf of Eskom. The tender is open to single companies or joint ventures/consortia (with joint and several liability). Tenderers must meet eligibility criteria including non-sanctioned nationality, no conflict of interest, and must not sub-contract 100% of the scope. A non-compulsory clarification meeting is scheduled for 16 October 2026 via Microsoft Teams. Tender validity is 12 months from closing. Submission is electronic only via Eskom's e-tendering portal in PDF format (max 500 MB per document, 4 GB total). Pricing schedule must be submitted in both PDF and Excel formats. Basic compliance requires meeting eligibility criteria, submitting complete commercial, financial and technical information, and all mandatory commercial returnable documents. Functionality is evaluated in two stages: Desktop Evaluation and Reference Calls, each requiring an 80% threshold to progress. The tender is for the whole of the contract with no alternative tenders permitted. Security for performance may be required in the form of performance bonds or demand guarantees from Eskom-approved financial institutions (minimum two required if applicable).

Summarised from the bid pack on 09 Oct. The pack is the authority. If something here differs, trust the pack.

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Tender description

Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers for a period of seven (7) years and six (6) months.

Contact person

Mbulelo Sidwell Mncengani

MncengMS@eskom.co.za011-800-2877

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