RFQProfessional ServicesOpen

Appointment Of A Professional Service Provider To Provide An Anti-Fraud And Ethics Toll Free Hotline

Reference: 036/2026/CIA/ETHICS/RFQ

Trans-Caledon Tunnel Authority · Gauteng

Tender details

BuyerTrans-Caledon Tunnel Authority
TypeNational Gov.
ProvinceGauteng
Published24 Jul 2026
Closes4 Aug 2026, 13:00

9 days left

Submission deadline: 4 Aug 2026, 13:00

About this tender

RFQ for appointment of professional service provider to deliver 24/7 anti-fraud and ethics toll-free hotline with case management system, requiring minimum 3 years fraud risk management experience and 3 anti-fraud hotline references.

Requirements to bid

What you need to qualify for this tender

CSD RegistrationRequired
Tax ClearanceNot stated
Compulsory BriefingNo
Experience3+ years required
Also required
  • SBD1, SBD4, SBD6.1 fully completed and signed
  • Valid BBBEE Certificate issued by SANAS-accredited Verification Agency OR Sworn Affidavit for EME/QSE
  • Minimum 3 signed reference letters on clients' letterheads for anti-fraud hotline provision in past 5 years OR completed Form A with 3+ anti-fraud hotline projects in past 5 years
  • Comprehensive CVs for 3 core team members: Team Leader (3+ years fraud risk management/forensic investigation/ethics management), Senior Manager/Manager (3+ years fraud risk management/forensic investigation/ethics management), Key Accounts Manager (3+ years anti-fraud hotline call centre management)
  • Pricing Schedule with cost breakdown aligned to scope
  • Minimum 50 points out of 80 technical evaluation score required to progress to price evaluation

Tender description

APPOINTMENT OF A PROFESSIONAL SERVICE PROVIDER TO PROVIDE AN ANTI-FRAUD AND ETHICS TOLL FREE HOTLINE

Get alerts like this

We email you only the tenders your business qualifies for, matched to your CIDB grade, BBBEE level, and certifications.

Start free →

No credit card · Takes 2 minutes

Source: National Treasury eTenders